Food Hub Operations Manager
Organization: Working Landscapes
Working Landscapes is a hard-working, entrepreneurial nonprofit organization based in rural North Carolina. Our mission is to create more healthy and sustainable lives and livelihoods for people in the Warren County, NC region through stewardship of natural and cultural assets. We work to revitalize the rural food economy by connecting small farmers in our region to new markets through our food hub, which occupies two renovated, historic buildings in downtown Warrenton, NC. We partner with schools to educate students about the benefits of healthy, local eating. Through research, stakeholder engagement, partnership development, and strategic leadership, we are advancing a vision of a more resilient regional food system that strengthens the economy, the health of our citizens, the environment, and our communities. Join us in this important work!
Location: Warrenton, NC
Compensation: Salary range of $43,000-$50,000, depending on experience (exempt). Health insurance, professional development opportunities, and paid time off. Hours will vary throughout the year/season, and may require some early morning, evening, and weekend work.
Position Title: Food Hub Operations Manager
In partnership with project stakeholders, the Food Hub Operations Manager will provide leadership in developing, managing and growing the operations of our socially responsible food hub. The initial focus will be expanding our farm-to-institution value-added processing program, through which we dice and bag produce from small farmers for cafeterias across our region. We are currently renovating our facility so we can offer washed, ready-to-eat products by Fall 2019. The Food Hub Manager will play a key role in overseeing daily hub operations; developing new products; creating new operational procedures and food safety plans; recruiting, training and managing hub staff; and building the logistical and documentation systems necessary to sustain and grow this program.
The Food Hub Manager will also help increase farmer utilization of our aggregation/distribution infrastructure and support food entrepreneurs in utilizing our shared use commercial kitchen. We are also exploring the development of a new line of prepared, ready-to-eat foods (e.g., meatballs or casseroles); this position would also contribute to the development and production of these items.
This position reports to the Executive Director. The ideal candidate demonstrates independent judgment and high quality work, is open to new ideas, is adept at developing systems that support our mission, and is a collaborative member of our small but powerful team.
- Create opportunities to link small farmers to new markets through ethical, traceable, food supply chain connections involving our hub.
- Contribute to strategic planning in collaboration with staff, board and partners.
- Play a leading role in completing current facility renovation and equipment purchase/installation.
- Ensure compliance with all food safety regulations, and manage all aspects of Working Landscapes food safety programs (GAP, GMP and HACCP certifications); provide training and support for other staff and partners in implementing programs.
- Develop and maintain systems to efficiently manage hub operations., including processing produce to order for wholesale customers and managing aggregation/distribution of raw produce.
- Develop distribution and logistics plans that are sustainable, cost effective, and align with our business plan and mission. We do not currently have our own vehicle, so sourcing and distribution logistics requires coordination with third parties.
- Oversee maintenance of hub facilities, equipment and supplies. Oversee operation of industrial dicing, washing and packaging equipment, coolers, fork lift, etc. Oversee expansions or installation of new equipment as necessary.
- Manage receiving, handling, and storage of produce from multiple farms. Help to develop and maintain a strong invoicing and inventory management system.
- Establish and maintain strong, trusting relationships with farmers, distributors, customers and other partners in our work to build robust regional value chain connections.
- Recruit new farm suppliers who can meet defined standards, in accordance with our commitment to of work with small and minority operations.
- Train and manage staff at food hub; create new positions, as necessary, in consultation with Executive Director.Promote a healthy, respectful, collaborative, adaptive workplace culture.
- Identify ways to advance our mission using hub facilities and programs, and help put these strategies into action.
- Contribute to grant proposals and other fundraising initiatives related to development of the food hub.
- Help to identify and develop new business and growth opportunities.
- Help to establish sales goals; keep accurate and detailed financial records; produce financial reports.
- Monitors relevant news and developments in the sector; engage in professional development.
- Ensure exceptional customer service standards throughout hub.
- Other duties as assigned by supervisor.
- Understanding of and alignment with the mission and goals of Working Landscapes
- 3-5 years of management experience in food business, agriculture, and/or social enterprise, including experience managing food safety plans and supervising staff.
- Demonstrated knowledge of logistics, food processing and/or supply chain management.
- Strong computer skills, with ability to learn and use new programs.
- Ability to think, listen, communicate clearly in writing and verbally , and solve problems.
- Demonstrated ability to excel in self-directed settings, with minimal supervision; take initiative.
- Demonstrated ability to collaborate with others on a team.
- Proactive, entrepreneurial attitude, eagerness to grow food hub operations, and a passion to learn and contribute to the success of the business.
- Ability to work and make decisions under pressure; ability to manage competing priorities.
- Experience working in a socioeconomically diverse environment and interacting with individuals from different backgrounds.
- Exceptional attention to detail regarding food safety, and strong knowledge of food/farm safety regulations.
- Excellent record keeping and data management skills.
- Prior experience managing people and creating systems.
- Understanding that urgent logistical issues require immediate calls and texts outside of normal business hours.
- Physically fit; able to drive, bend, stand, walk and pull/push for long periods of time and lift up to 50 pounds repeatedly.Able to work outdoors in heat and cold, and indoors in refrigerated spaces.
The ideal candidate will have:
- Experience starting up and managing a business or social enterprise related to food systems.
- Experience processing fresh-cut vegetables for food service markets.
- Experience developing food safety/HACCP plans; track record of successfully passing food safety inspections/audits.
- Experience living and working in a rural environment, and/or working with small farmers.
- Expertise in inventory management and crafting software applications to meet specific needs.
- Excellent writing skills.
- High school diploma required
- Four-year degree or advanced certification in food safety/food production preferred
Send a cover letterexplaining why you feel you are a good fit for the position and a current resumeto email@example.com. Address the cover letter to the Selection Committee. Priority application deadline is March 31, 2019.